Role guide · Staff
Staff — how to use your apps
You sell on the till, pack orders, and use the staff menu. You do not close the day,
change reorders, or open full finance — managers do that.
Your identity
Demo PIN: 0002 or 2222
Tenant: carneys · Ask your manager which store: gympie or murgon.
What you can open
| App / page | How | You use it for |
|---|
| Counter POS (tablet app) |
Hub → POS app · or open POS icon |
Almost all counter sales |
| PC till (browser) |
Hub → HTML POS (if manager asks) |
Office PC sales |
| Staff main menu |
/carneys/manage/ · PIN 0002 |
Online orders, mark paid (if allowed) |
| Join hub |
Hub APK · pick Staff |
See only staff-safe tiles |
| Customer website |
/carneys/ |
Help a customer find a product online |
You may see a simplified BMS manager on some demos — do not change stock targets, finance, or EOD close.
If in doubt, call a manager.
Daily workflow — counter staff
- Start of shift — Clock on per shop rules. Open POS app. Confirm store (Gympie/Murgon). Sign in with staff PIN.
- Serve customers — Search or scan products → set qty → Cash / Card / Account → complete sale → print/pack if needed.
- Account sales — Only if customer is on file and manager allows. Confirm name before charging account.
- Online / specials — When asked, open Staff menu → Orders → pick order → pack → mark ready / paid per process.
- Problems — Wrong price, void, refund: get manager. Don’t invent discounts.
- End of shift — Count till only if manager asks. Do not close the day unless trained and authorised.
How to sell on the POS app
- Open Counter POS.
- Choose store if prompted: gympie or murgon.
- Enter PIN 0002.
- Find product (search box or scan barcode).
- Adjust quantity → add more lines as needed.
- Choose tender: Cash, Card, or Account.
- Complete sale. Follow print / pack steps on screen.
Same idea on PC till in the browser — full screen helps on office PCs.
How to use staff portal (orders)
- Browser:
/carneys/manage/
- PIN 0002.
- Open Orders (or main tile for online orders).
- Select an order → follow pack checklist → print/pick slip if shown.
- Mark paid only when money is taken and your manager’s process allows staff to mark paid.
Rosters and accounts are usually manager-only — open only if your PIN is allowed and you’ve been trained.
What you should not do
- Change product prices or cost without instruction
- Close end-of-day recon / EFTPOS settlement (manager)
- Create supplier orders or stocktakes unless asked
- Share your PIN or use someone else’s PIN
- Override account credit limits without a manager
Quick phrases to know
| Word | Meaning |
|---|
| Tenant | Business code — always carneys on this demo |
| Store | gympie or murgon — must match where you stand |
| Tender | How they paid: cash, card, account |
| Pack | Get goods ready for pickup/delivery |
| EOD | End of day — manager closes the till day |