No PIN. This guide is for customers and for staff who help someone order online.
The public shop is part of the same Carney's system that powers the till.
Also linked from the join hub when role is set to Customer.
What customers can do
Browse the product catalogue (same business stock system as the counter)
Add items to a cart
Choose fulfilment: pickup, delivery, or freight options (as offered on site)
Submit the order for the store to pack
Read store info / contact paths provided on the site
How to place an order (customer steps)
Open the shop website on phone or computer.
Browse categories or search for products (e.g. feed, fencing supplies).
Open a product → set quantity → Add to cart.
Open the cart → check lines and quantities.
Choose pickup or delivery/freight as shown.
Enter contact details accurately (phone is important for ready SMS/calls).
Submit the order. Keep any order number shown on screen.
Wait for the store to pack — pickup when advised, or wait for delivery contact.
For staff helping a customer online
Use the public site on a counter tablet if the customer is with you.
After submit, the order appears for packing in the staff portal (manager/staff PIN).
Don’t invent prices on the website — prices come from the business catalogue.
For same-day counter sales, prefer the POS till instead of the website.
What customers cannot do
See other customers’ orders or business reports
Change stock levels or staff rosters
Access manager or till tools (those need a staff PIN)
Demo vs real shop
This demo runs on demos.mixapps.store for training. A live customer site may use a
different address (e.g. the business’s own domain) but the shopping steps stay the same.